How Fast We Actually Respond
We answer every inquiry within 6 working hours (9 AM–9 PM IST). The fastest channel is WhatsApp at +91 63605 04770 — replies typically land in under 10 minutes. Form submissions and email go to the same queue and are answered within the 6-hour SLA.
For wedding bookings, we share availability + a custom quote in the first reply — no "let's hop on a call" dance. If you want a call after seeing the quote, we book a 20-minute slot the same week.
Payment, Reschedule & Cancellation Policy
- Advance: 30% confirms the date. UPI, NEFT, IMPS, cards and net banking all accepted; GST invoice issued for every payment.
- Balance: 40% one week before the event, 30% on delivery.
- Reschedule: Free if requested 30+ days before. Within 30 days, a small admin fee applies. Advance stays valid 12 months.
- Cancellation: Partial refund (minus booking fee) if cancelled 60+ days out. Inside 60 days the advance is non-refundable but transferable to a future shoot within 12 months.
Frequently Asked Questions
What's the fastest way to reach FrameFusion?+
WhatsApp at +91 63605 04770 — typical reply time is under 10 minutes during 9 AM–9 PM IST. The web form and email (contact@framefusionphotography.co.in) both reply within 6 working hours.
Do I need to call before sending an inquiry?+
No. Send dates, event type, venue and budget via WhatsApp or the form — you'll get availability and a quote in the first reply. Calls only happen after you've seen the quote, and only if you want one.
Where is your studio located?+
FrameFusion Photography operates out of Bangalore and covers all 80+ neighbourhoods plus destination weddings across India. Studio meetings happen by appointment — most clients prefer WhatsApp + video calls instead of in-person visits.
How do I confirm a wedding date?+
Approve the quote, sign the digital booking agreement (sent via email), and pay 30% advance via UPI or NEFT. Your date is locked once the advance reflects — usually the same business day.
Can I reschedule if my wedding date moves?+
Yes. Reschedules 30+ days out are free. Inside 30 days a small admin fee may apply. Your advance stays valid for 12 months regardless.
